Service Contracts

Service Contracts for Small & Medium Business, Large Business and Public Sector Customers

Dell Cloud Dedicated

Dell Cloud Dedicated (the “Service”) is an infrastructure as a service (IaaS) offering designed to provide a secure private cloud environment, hosted and managed by Dell, consisting of specific units of Dell x86 processing, power, storage and memory capacity.

Dell SecureWorks Master Services Agreement

The following terms and conditions, which are incorporated by reference into your agreement with Dell when you sign a service order or statement of work, apply to your purchase of managed security services or security and risk consulting services.

Dell | KACE K1 K2 Implementation Consulting Service

Dell is pleased to provide the KACE K1000 and K2000 series implementation consulting service (the “Service(s)”) in accordance with this Service Description (“Service Description”).

ProSupport Plus Service Description

Dell is pleased to provide Dell ProSupport Plus (the “Service(s)”) for select servers, storage systems network devices, and virtualized infrastructure solutions (“Supported Product(s),” as defined below) in accordance with this Service Description (“Service Description”).

Dell ImageDirect 2.6 Service Description

This agreement (“Agreement” or “Service Description”) is made between the customer (“you” or “Customer”) and the Dell entity indentified on Customer’s invoice. For purposes of this Agreement the term “Dell” shall mean Dell Marketing L.P.

Dell Blueprint Accelerator Services — Application Blueprint

Dell is pleased to provide the Dell Blueprint Accelerator Service - Application Blueprint (the “Service”) in accordance with this Service Description (“Service Description”).

Dell Blueprint Accelerator Services — Technical Blueprint

Dell is pleased to provide the Dell Blueprint Accelerator Service - Technical Blueprint (the “Service”) in accordance with this Service Description (“Service Description”).

Dell Blueprint Accelerator Services — Roadmap Add-on

In many organizations, legacy applications are consuming upwards of 65% of the IT budget. But smart organizations need to become leaner and more agile.

Dell Blueprint Accelerator Services — Portfolio Blueprint

Dell is pleased to provide the Dell Blueprint Accelerator Service – Portfolio Blueprint (the “Service”) in accordance with this Service Description (“Service Description”).