<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Support Services</title><link>http://content-cdn.dell.com/api/feeds.svc/rss/by-service-type-support-services?c=us&amp;l=en&amp;s=gen&amp;cs=</link><description>Protect your investments and keep your workforce productive with our configurable suite of support services. We provide efficient tech-to-tech assistance for IT professionals and reliable how-to support for end users.</description><lastBuildDate>Tue, 22 Feb 2011 18:00:00 -0600</lastBuildDate><image><url>http://i.dell.com/sites/content/metadata/PublishingImages/support-services-120x130.jpg</url><title>Support Services</title><link>http://content-cdn.dell.com/api/feeds.svc/rss/by-service-type-support-services?c=us&amp;l=en&amp;s=gen&amp;cs=</link></image><item><link>http://content.dell.com/us/en/gen/d/business~solutions~whitepapers~en/Documents~supporting-the-complex-data-center-IDC-whitepaper.pdf.aspx?ref=rss</link><title>Supporting the Complex Data Center White Paper</title><description>This IDC white paper outlines the importance of support services in data center environments. IT organizations are now required to support everything from legacy systems and storage to virtualized configurations that enable cloud-based computing in complex, heterogeneous environments.</description><a10:updated>2013-04-23T16:10:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/business~solutions~brochures~en/Documents~prosupport-enterprise-suite-brochure.pdf.aspx?ref=rss</link><title>Dell ProSupport Enterprise Suite Brochure</title><description>Support that accelerates your business. The technology landscape is changing rapidly, and the pressure to introduce new solutions into your organization while efficiently maintaining existing infrastructure has never been greater.</description><a10:updated>2013-04-23T11:05:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/shared-content~data-sheets~en/Documents~deploying-dell-powerconnect-m8024-in-cisco-nexus-networks.pdf.aspx?ref=rss</link><title>How to deploy the Dell M8024 family of switches in a Cisco Nexus network</title><description>Table of contents .................................................................................. 2 Executive summary ............................................................................... 3 Features of Simple Switch Mode ..............................................</description><a10:updated>2013-04-09T13:50:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/services/support-services-proactive-maintenance.aspx?ref=rss</link><title>Proactive Maintenance</title><description>Help reduce unplanned downtime and optimize system stability with scheduled assessments, streamlined patch management, regular system checks and detailed reporting.</description><a10:updated>2013-04-08T14:34:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/business~solutions~whitepapers~en/Documents~powerconnect-7000-stacking-white-paper.pdf.aspx?ref=rss</link><title>Stacking Dell PowerConnect 7000 Series Switches</title><description>The PowerConnect 7000 series switches are designed to offer secure, fixed-port Gigabit Ethernet switching solutions which deliver full wire-speed switching performance.</description><a10:updated>2013-04-08T06:41:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/shared-content~services~en/Documents~prosupport-service-description.pdf.aspx?ref=rss</link><title>Dell ProSupport Service Description</title><description>• On-site dispatch of technician and/or service parts to Customer’s business location (as necessary and according to level of service purchased) for repairs and resolution necessary to remedy a Qualified Incident (as defined below).</description><a10:updated>2013-02-28T18:00:00-06:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/shared-content~services~en/Documents~hardware-service-contract.pdf.aspx?ref=rss</link><title>Basic Hardware Service</title><description> Media replacement for non-Dell branded software (for example, Microsoft® Office) or for software that Dell no longer ships with new Supported Products  Assistance with configuration, optimization, installation, relocation, or upgrades  Global Command Center mission critical monitoring</description><a10:updated>2012-09-14T19:00:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/shared-content~services~en/Documents~accidental-damage-service.pdf.aspx?ref=rss</link><title>Accidental Damage Service for Commercial Customers</title><description>. Only parts b ories that are uch as interna s, lids or panel tions. This Ag m/ServiceContracts link le) and the appropriate ill then be able to sele e with obtaining servic | Accid rvice De r “Service De P.</description><a10:updated>2012-09-06T19:00:00-05:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/shared-content~services~en/Documents~prosupport-for-force10-sd-global-eng-v1.pdf.aspx?ref=rss</link><title>Dell ProSupport Force10 Service </title><description>Dell is pleased to provide Dell ProSupport (the “Service(s)”) for select Force10 and Dell Force10 products (“Product(s)” or Supported Product(s))” as defined below) in accordance with this Service Description (“Service Description”).</description><a10:updated>2011-11-13T18:00:00-06:00</a10:updated></item><item><link>http://content.dell.com/us/en/gen/d/shared-content~services~en/Documents~keep-your-hard-drive-contract.pdf.aspx?ref=rss</link><title>Keep your Hard Drive at Point-of-Need Service</title><description>This agreement (“Agreement” or “Service Description”) is made between the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice.</description><a10:updated>2011-02-22T18:00:00-06:00</a10:updated></item></channel></rss>