Services & SolutionsServices and Solutionsuuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=2482015-04-14T13:23:00-05:00uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=249Dell and SAP — Global Alliance Partners 2015-04-17T14:53:00-05:00The SAP and Dell global alliance has one goal — to simplify IT for customers. Our joint solution integrates best-in-class software, hardware and services.uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=250Dell Accidental Damage Service2015-04-14T15:07:00-05:00Dell is pleased to provide Dell Accidental Damage Service (the “Service(s)”) in accordance with this Service Description (“Service Description”).uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=251Commercial Basic Hardware Services2015-04-14T15:04:00-05:00This Service provides technical support options, service parts and related labor services to address Qualified Incidents (as defined below). The applicable service response level is identified on Customer’s Order Form for the Supported Product(s).uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=252Single Incident Expired Warranty Support2015-04-14T13:50:00-05:00Dell is pleased to provide Single Incident Expired Warranty Support (the “Service”) in accordance with this Service Description to our consumer (personal use) and commercial (business use) customers.uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=253Remote Implementation of a Dell KACE Appliance2015-04-14T13:40:00-05:00This service provides for the remote implementation of a single Dell KACE K-Series Appliance (the “Supported Product” or “Supported Products”), as set forth more specifically in this Service Description (the “Service” or “Services”).uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=254Remote Configuration of a Dell KACE K1000, Service Desk2015-04-14T13:40:00-05:00This Service allows Dell Customers who have completed the physical installation of their K1000 to work remotely with Dell by phone and secure internet access (except where prohibited by law).uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=255Dell and Microsoft — Global Alliance Partners 2015-04-14T13:39:00-05:00The Microsoft and Dell global alliance has one goal — to simplify IT for customers. Our joint solution integrates best-in-class software, hardware and services.uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=256Dell SaaS AlertFind Enterprise Notification Service2015-04-14T13:26:00-05:00As a two way communication system, AlertFind also includes the ability to receive in near real-time, notification delivery status metrics and responses. AlertFind Plans AlertFind is available in two options in order to meet the notification needs of your organization.uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=257Dell SaaS Email Management Services — Archive2015-04-14T13:26:00-05:00EMS Archive enables a broad range of archiving capabilities to address multiple business requirements for selected Customer mailboxes (“Archive Covered Mailboxes”) on supported Microsoft Exchange or Microsoft Office 365 systems. This service provides the following features:uuid:eb40d437-04c6-404d-9a0e-cf1669ee77c5;id=258Dell ProSupport Flex for Data Center2015-04-14T13:23:00-05:00Dell is pleased to provide ProSupport Flex for Data Center (the “Service(s)”) in accordance with this Service Description (“Service Description”).