Support ServicesProtect your investments and keep your workforce productive with our configurable suite of support services. We provide efficient tech-to-tech assistance for IT professionals and reliable how-to support for end users.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=3282014-12-18T04:33:00-06:00http://i.dell.com/sites/content/metadata/PublishingImages/support-services-120x130.jpguuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=329Commercial Basic Hardware Service2015-01-29T07:38:00-06:00This Service provides technical support options, service parts and related labor services to address Qualified Incidents (as defined below). The applicable service response level is identified on Customer’s Order Form for the Supported Product(s).uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=330Dell ProSupport Flex for Data Center2015-01-19T06:17:00-06:00This customized support offering allows you to adjust for growth and new technology offerings without compromising support levels.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=331Online Services Store2015-01-07T03:28:00-06:00We make it easy to shop our complete suite of services and support solutions online.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=332SupportAssist2015-01-06T14:46:00-06:00Keep troubleshooting to a minimum with our free, automated support software that’s available on select servers, networking and storage equipment.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=333Keep Your Hard Drive2015-01-06T13:43:00-06:00This agreement (“Agreement” or “Service Description”) is made between the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=334Keep your Hard Drive at Point-of-Need Service2015-01-06T13:43:00-06:00This agreement (“Agreement” or “Service Description”) is made between the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=335Dell ProSupport Plus for Enterprise2014-12-19T06:40:00-06:00Enjoy first-class system maintenance, expertise and technical support assistance and keep your focus where it matters — on your business.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=336Dell SupportAssist User's Guide2014-12-19T03:39:00-06:00CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=337Accidental Damage Service2014-12-19T03:22:00-06:00Minimize out-of-pocket expenses for unplanned computer repairs due to things like liquid spills, electrical surges, falls and other accidental damage.uuid:fed89c43-bcd9-49f9-b961-491b4ba600e4;id=338IT Advisory Services2014-12-18T04:33:00-06:00Reduce unplanned downtime and optimize operational performance and stability with IT Advisory Services (ITAS), a two-tier program featuring proactive reporting and analytics.