Support ServicesProtect your investments and keep your workforce productive with our configurable suite of support services. We provide efficient tech-to-tech assistance for IT professionals and reliable how-to support for end users.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=72412014-05-30T06:18:00-05:00http://i.dell.com/sites/content/metadata/PublishingImages/support-services-120x130.jpguuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7242Keep Your Hard Drive2014-08-25T15:43:00-05:00This agreement (“Agreement” or “Service Description”) is made between the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7243Accidental Damage Service2014-08-05T13:13:00-05:00Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7244ProSupport with multivendor capabilities2014-07-03T03:02:00-05:00Simplify support for mixed hardware environments and drive efficiencies by consolidating service contracts.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7245Dell ProSupport2014-07-02T12:05:00-05:00Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7246Dell ProSupport Plus2014-07-02T05:06:00-05:00Enjoy first-class system maintenance, expertise and assistance so you can keep your focus where it matters – on your business.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7247Proactive Maintenance2014-06-11T04:05:00-05:00Help reduce unplanned downtime and optimize system stability with scheduled assessments, streamlined patch management, regular system checks and detailed reporting.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7248Parts- and Labor-Response Options2014-05-30T08:05:00-05:00When you need to resolve a hardware problem, you need to do it quickly — and you also need to help keep costs down. With Dell ProSupport, next-business-day on-site service is standard.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7249Dell TechDirect for End Users2014-05-30T08:02:00-05:00Many hardware incidents require rapid, repeatable intervention. Time spent during phone-based troubleshooting means less time for IT resources to focus on more strategic projects and business requirements.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7250Dell TechDirect for Enterprise2014-05-30T06:30:00-05:00Many hardware incidents require rapid, repeatable intervention. Time spent during phone-based troubleshooting means less time for IT resource to focus on more strategic projects and business requirements.uuid:c42de511-c41a-4a30-80da-6aadb26864f1;id=7251Specialized On-site Services2014-05-30T06:18:00-05:00Boost your IT resources with additional on-site staff from Dell, and get the on-the-spot help you need to enhance response times, achieve your performance goals and quickly implement critical projects.