Support ServicesProtect your investments and keep your workforce productive with our configurable suite of support services. We provide efficient tech-to-tech assistance for IT professionals and reliable how-to support for end users.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=81932014-05-30T08:05:00-05:00http://i.dell.com/sites/content/metadata/PublishingImages/support-services-120x130.jpguuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8194Keep Your Hard Drive2014-08-25T15:43:00-05:00This agreement (“Agreement” or “Service Description”) is made between the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8195Dell ProSupport Comprehensive Software Support: Enterprise2014-08-08T05:12:00-05:00Caringo CAStor X X X Caringo CIFS/NFS (CFS) X X X Citrix XenServer X X US/EMEA only Compellent FluidFS NAS X X X Dell 32 Bit Diagnostics X X X Dell Active Fabric Manager X X X Dell Encryption Key Manager for Tape Automation X X Xuuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8196Dell ProSupport Collaborative Assistance2014-08-07T08:43:00-05:00v04292014—©2014 Dell, Inc. ALL RIGHTS RESERVED. Dell is a registered trademarks of Dell, Inc. in the U.S.A. and/or other countries. All other trademarks, registered trademarks and product names are property of their respective owners. Manufacturer/Partner Absolute Chelsio Communicationsuuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8197Accidental Damage Service2014-08-05T13:13:00-05:00Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8198ProSupport with multivendor capabilities2014-07-03T03:02:00-05:00Simplify support for mixed hardware environments and drive efficiencies by consolidating service contracts.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8199Dell ProSupport2014-07-02T12:05:00-05:00Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8200Dell ProSupport Plus2014-07-02T05:06:00-05:00Enjoy first-class system maintenance, expertise and assistance so you can keep your focus where it matters – on your business.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8201Proactive Maintenance2014-06-11T04:05:00-05:00Help reduce unplanned downtime and optimize system stability with scheduled assessments, streamlined patch management, regular system checks and detailed reporting.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8202ProSupport for Software2014-06-09T02:25:00-05:00ProSupport for Software provides access to Dell’s global team of certified engineers who serve as your primary support provider for troubleshooting software titles that are deployed across your organization.uuid:9a82ecc2-b43a-4d99-8801-086c44a2f10b;id=8203Parts- and Labor-Response Options2014-05-30T08:05:00-05:00When you need to resolve a hardware problem, you need to do it quickly — and you also need to help keep costs down. With Dell ProSupport, next-business-day on-site service is standard.