Support ServicesProtect your investments and keep your workforce productive with our configurable suite of support services. We provide efficient tech-to-tech assistance for IT professionals and reliable how-to support for end users.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=1792014-12-09T04:39:00-06:00http://i.dell.com/sites/content/metadata/PublishingImages/support-services-120x130.jpguuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=180Dell Proactive Maintenance Data Sheet2014-12-15T03:12:00-06:00Research shows that CIOs are using more and more resources just to keep systems up and running. On average, 70 percent of IT budgets are spent on routine maintenance, leaving fewer resources available to focus on core business and strategy.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=181Dell ProSupport Collaborative Assistance2014-12-12T09:26:00-06:00V11032014—©2014 Dell, Inc. ALL RIGHTS RESERVED. Dell is a registered trademarks of Dell, Inc. in the U.S.A. and/or other countries. All other trademarks, registered trademarks and product names are property of their respective owners. Manufacturer/Partner 4ward Canonical F5 Myricom Rackspaceuuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=182Dell ProSupport Comprehensive Software Support: Client and Enterprise2014-12-12T08:46:00-06:00Caringo CAStor X X X Caringo CIFS/NFS (CFS) X X X Compellent FluidFS NAS X X X Dell 32 Bit Diagnostics X X X Dell Active Fabric Manager X X X Dell Encryption Key Manager for Tape Automation X X X Dell System E-Support Tool (DSET) X X X Dell Dell integration packages for 3rduuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=183Dell SupportAssist2014-12-11T06:02:00-06:00Get ahead of hardware issues with Dell SupportAssist The only good time to solve a problem is before it happens. We know you simply can't afford to be surprised by hardware failures that put your business at risk.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=184Dell ProSupport2014-12-11T00:57:00-06:00Whether you are a small business or global enterprise, this complete support package provides hardware and software support designed to give you peace of mind.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=185ProSupport for Multivendor Software2014-12-10T04:42:00-06:00Access our global team of certified engineers for troubleshooting select third-party software.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=186Dell ProSupport Plus for Enterprise2014-12-10T02:04:00-06:00Enjoy first-class system maintenance, expertise and technical support assistance and keep your focus where it matters — on your business.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=187Dell ProSupport Flex for Data Center2014-12-09T06:39:00-06:00This customized support offering allows you to adjust for growth and new technology offerings without compromising support levels.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=188Parts and Labor Response Options2014-12-09T05:31:00-06:00When you need parts or a technician, our next-day and same-day service options to keep things up and running.uuid:4b0c9150-2123-4e2f-a745-040f7a4f04e9;id=189Dell ProSupport2014-12-09T04:39:00-06:00Our highly trained experts and software options deliver enterprise-level, tech-to-tech support for your hardware.