Business Process OutsourcingIdentify business process inefficiencies then implement purposeful initiatives to streamline operations, improve productivity, and ensure compliance.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=31512015-06-02T06:53:00-05:00http://i.dell.com/sites/imagecontent/metadata/PublishingImages/business-process-120x130-Taxonomy.jpguuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3152Dell Front-Office Business Process Outsourcing Solutions2015-06-09T05:48:00-05:00Is your organization struggling to maintain customer satisfaction scores and achieve productivity goals? Even with large capital investments in IT and staffing, customer care is often isolated from the greater organization.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3153Ecommerce Services for the Mid-Market Data Sheet2015-06-09T05:42:00-05:00• Half a billion unique visitors to Dell.com annually – – Over 18 visits per year for each unique visitor – – ~78 page views per year for each unique visitor • More than 13 million people are connected to Dell through social media • Over 25,000 posts per day online mentioning Delluuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3154Dell Services Contact Center Solutions2015-06-09T05:35:00-05:00We can help you turn your contact center into a strategic asset by reducing costs up to 25 percent and increasing revenue up to 35 percent. Product and service availability varies by country.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3155 Dell Life Insurance BPO Services — Unclaimed Property Data Sheet2015-06-09T05:03:00-05:00Auditors and regulators from nearly all 50 states are aggressively pursuing insurance carriers for failing to proactively identify deceased insureds and locate missing 1 In addition, a 2012 New York law now requires all carriers to cross 2 The message to life insurance companies is clear.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3156Insurance Staff Augmentation Solutions Data Sheet2015-06-09T04:57:00-05:00Both predictable and unpredictable factors can create present staffing challenges. Whether you have business continuity issues or seasonal surges in volumes, Dell Insurance Services can provide the professionals you need, when you need them.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3157Insurance Imaging and Indexing Services Data Sheet2015-06-09T04:49:00-05:00For many insurance companies, document imaging and indexing can be expensive. Challenges also include delays in processing new applications, difficulty hiring and retaining knowledgeable staff and the risk of interrupted imaging and indexing functions during a disaster.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3158Insurance Data Entry Services Data Sheet2015-06-09T04:36:00-05:00For many insurance companies, data entry can become a bottleneck to meeting business objectives. Inefficient data entry processes can delay new applications processing and increase the cost of acquiring new business.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3159Revenue Cycle Management for Physician Practices2015-06-05T08:53:00-05:00• Increased cash flow • Improved patient satisfaction • Timely reimbursement • Real-time dashboard views of productivity and performance • Robust, automated, scalable revenue cycle process • Improved data integrity and efficiencyuuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3160Finance and accounting2015-06-02T06:53:00-05:00Improve cash flow, lower transaction processing costs and help ensure compliance with Sarbanes-Oxley through market-leading solutions, and our data capture and business processing centers worldwide.uuid:7a227f59-cafe-4397-82f8-c859b1109971;id=3161Customer service2015-06-02T06:53:00-05:00Effective multichannel customer support is critical to the success of your company. Dell can help you integrate fragmented systems to provide exceptional support for your customers, whether they contact you via phone, email, website or social media.